Contact us our Customer service [email protected] if you have any additional questions.
FAQ about ZONDA.BI
#1 What materials are used in jewelry?
-Natural Pearl, Freshwater Pearl, Gemstone, Crystal, Natural Crystal, Ceramica
-The metal is 14k Gold, 18k Gold, Stainless Steel
#2 Where is the jewelry made and is it handmade?
-Jewelry is produced in Latvia. 100% Original Design.
#3 Are these jewelry suitable for people with allergies?
-To avoid allergies, we recommend choosing Stainless steel.
#4 Is it possible to order a custom-made piece of jewelry?
-We do not accept individual orders. Join our newsletter and you'll hear about new products sooner, so you're sure to find something you like.
#1 How do I take care of my jewelry?
- The more consciously you take care of your jewelry, the longer it will last.
-Remove jewelry before performing any activity that may cause physical damage.
-As a general grooming tip: Your jewelry should be the last thing you put on before going out and the first thing you take off when you get home.
#2 How to save
-When not in use, store in a safe, dry place away from the elements of daily exposure.
-Recommendation - do not store jewelry for a long time in a wet room, such as a bathroom (exception, and stored in a closed box)
- Store the parts so as not to cause any damage.
RETURNS AND EXCHANGE
#1 Is it possible to make a return or exchange?
-Find more information about this issue on the main FAQ page.