Saving our environment

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Contact us our Customer service [email protected] if you have any additional questions.

Customer Services

FAQ about ZONDA.BI

PRODUCT INFORMATION

#1 What materials are used in jewelry?

-Natural Pearl, Freshwater Pearl, Gemstone, Crystal, Natural Crystal, Ceramica

-The metal is 14k Gold, 18k Gold, Stainless Steel

#2 Where is the jewelry made and is it handmade?

-Jewelry is produced in Latvia. 100% Original Design.

#3 Are these jewelry suitable for people with allergies?

-To avoid allergies, we recommend choosing Stainless steel.

#4 Is it possible to order a custom-made piece of jewelry?

-We do not accept individual orders. Join our newsletter and you'll hear about new products sooner, so you're sure to find something you like.

PRODUCT CARE

#1 How do I take care of my jewelry?

- The more consciously you take care of your jewelry, the longer it will last.

-Remove jewelry before performing any activity that may cause physical damage.

-As a general grooming tip: Your jewelry should be the last thing you put on before going out and the first thing you take off when you get home.

#2 How to save

-When not in use, store in a safe, dry place away from the elements of daily exposure.

-Recommendation - do not store jewelry for a long time in a wet room, such as a bathroom (exception, and stored in a closed box)

- Store the parts so as not to cause any damage.

RETURNS AND EXCHANGE

#1 Is it possible to make a return or exchange?

-Find more information about this issue on the main FAQ page.

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